CUSCO VIBE
Cusco Vibe is committed to protecting your privacy. This Privacy Policy explains how Cusco Vibe collects, uses, and discloses your personal information.
This Privacy Policy applies to our website, Cusco Vibe, and its associated subdomains (collectively, our “Service”) together with our application, Cusco Vibe. By accessing or using our Service, you indicate that you have read, understood, and agreed to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and in our Terms of Service.
To help explain things as clearly as possible in this Privacy Policy, whenever any of these terms are referenced, they are strictly defined as:
There is certain information such as your Internet Protocol (IP) address and/or browser and device characteristics that is collected automatically when you visit our platform. This information may be used to connect your computer to the Internet. Other information automatically collected could be a login, email address, password, computer and connection information such as browser plug-in types and versions and time zone setting, operating systems and platforms, purchase history (sometimes we aggregate similar information from other users), the full Uniform Resource Locator (URL) clickstream to, through, and from our website that may include date and time; cookie number; parts of the site you viewed or searched for; and the phone number you used to call our Customer Service. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects) or similar data on certain parts of our website for fraud prevention and other purposes. During your visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
We automatically collect certain information when you visit, use, or navigate the platform. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our information, and other technical information. This information is primarily needed to maintain the security and operation of our platform, and for our internal analytics and reporting purposes.
Any of the information we collect from you may be used in one of the following ways:
Cusco Vibe will collect the end user data necessary to provide Cusco Vibe services to our clients.
End users may voluntarily provide us with information they have made available on social media websites. If you provide us with such information, we may collect publicly available information from the social media websites you have indicated. You can control how much information social media websites make public by visiting these websites and changing your privacy settings.
We receive information from third parties when you communicate with us. For example, when you send us your email address to show interest in becoming a Cusco Vibe client, we receive information from a third party that provides automated fraud detection services to Cusco Vibe. Occasionally, we also collect information made publicly available on social media websites. You can control how much information social media websites make public by visiting these websites and changing your privacy settings.
We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors in interest.
We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the platform, database storage and management, email management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through the platform. We are likely to share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.
We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and advertising networks. If your IP address is shared, it may be used to estimate general location and other technological data, such as connection speed, whether you have visited the platform from a shared location, and the type of device used to visit the platform. They may aggregate information about our advertising and what you see on the platform and then provide audits, research, and reports for us and our advertisers.
We may also disclose personal and non-personal information about you to government entities, law enforcement officials, or private third parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with applicable court orders, laws, rules, and regulations.
Cusco Vibe will collect the personal information you send us. We may also receive personal information about you from third parties as described above.
Cusco Vibe is incorporated in Peru. Information collected through our website, through direct interactions with you, or from the use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located worldwide, and may be viewed and hosted anywhere in the world, including countries that may not have general laws regulating the use and transfer of such data. To the fullest extent permitted by applicable law, by using any of the above, you voluntarily consent to the cross-border transfer and hosting of such information.
We take precautions to protect the security of your information. We have physical, electronic, and administrative procedures in place to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are infallible, including encryption systems. Additionally, people may intentionally commit crimes, make mistakes, or fail to follow policies. Therefore, while we make all reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-waivable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.
The rights you have to request updates or corrections to the information Cusco Vibe collects depend on your relationship with Cusco Vibe. Personnel may update or correct their information as detailed in our internal company employment policies. Clients have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You may contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding communications and other information you receive from us, or (3) delete the personally identifiable information held about you in our system (subject to the following paragraph), by canceling your account. Such updates, corrections, changes, and deletions will have no effect on other information we maintain or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your profile or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times. You should be aware that it is technologically impossible to remove every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a form that cannot be erased and that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in the databases we actively use and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically possible. If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a client.
We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Cusco Vibe or any of its corporate affiliates (as defined in this document), or the portion of Cusco Vibe or any of its corporate affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have a petition filed against us in bankruptcy, reorganization, or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.
We may disclose information (including personal information) about you to our corporate affiliates. For the purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Cusco Vibe, whether by ownership or otherwise. Any information relating to you that we provide to our corporate affiliates will be treated by those corporate affiliates in accordance with the terms of this Privacy Policy.
We keep your information only for as long as we need it to provide you with Cusco Vibe and to fulfill the purposes described in this policy. This is also the case for anyone with whom we share your information and who carries out services on our behalf. When we no longer need to use your information and it is not necessary for us to keep it to comply with our legal or regulatory obligations, we will remove it from our systems or depersonalize it so that we cannot identify you.
We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal information. We offer the use of a secure server. All sensitive/credit information supplied is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and they must keep the information confidential. After a transaction, your private information (credit cards, social security numbers, finances, etc.) is never kept on file. However, we cannot guarantee the absolute security of the information you transmit to Cusco Vibe or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.
This Privacy Policy is governed by the laws of Peru without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those individuals who may have rights to make claims under the Privacy Shield or the Swiss-US framework. The laws of Peru, excluding its conflicts of law rules, shall govern this Agreement and your use of the platform. Your use of the platform may also be subject to other local, state, national, or international laws. By using Cusco Vibe or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not interact with our website or use our services. Continued use of the website, direct interaction with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.
We have updated our Privacy Policy to provide you with complete transparency about what is set when you visit our site and how it is used. By using our platform, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.
This Privacy Policy applies only to the Services. The Services may contain links to other websites that Cusco Vibe does not operate or control. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or verified for accuracy or completeness by us. Remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, are subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.
Cusco Vibe uses “cookies” to identify areas of our website that you have visited. A cookie is a small piece of data that your web browser stores on your computer or mobile device. We use cookies to enhance the performance and functionality of our platform but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login credentials each time you visit the platform, as we would be unable to remember that you had logged in previously. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website correctly or at all. We never place personally identifiable information in cookies.
We may change our Service and our policies, and we may need to make changes to this Privacy Policy so that it accurately reflects our Service and our policies. Unless otherwise required by law, we will notify you (for example, through our Service) before making changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you may delete your account.
We may display, include, or make available third-party content (including data, information, applications, and other product services) or provide links to third-party websites or services (“Third-Party Services”).
You acknowledge and agree that Cusco Vibe shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Cusco Vibe does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely for your convenience and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.
Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: ensure your ads are shown to the right people. Facebook pixel may collect information from your device when you use the service. Facebook pixel collects information that is stored in accordance with its Privacy Policy.
We may collect and use information about you if you are in the European Economic Area (EEA), and in this section of our Privacy Policy, we will explain exactly how and why this data is collected, and how we keep it protected against replication or misuse.
WHAT IS GDPR?
GDPR is an EU-wide privacy and data protection law that regulates how companies protect EU residents’ data and enhances the control EU residents have over their personal data.
WHAT IS PERSONAL DATA?
Any data that relates to an identifiable or identifiable individual. The GDPR covers a broad spectrum of information that could be used on its own or in combination with other pieces of information to identify a person. Personal data goes beyond a person’s name or email address. Examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.
Data protection principles include requirements such as:
Individuals covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.
WHY IS GDPR IMPORTANT?
GDPR adds some new requirements regarding how companies must protect the personal data of the individuals they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing larger fines for non-compliance. Beyond these facts, it is simply the right thing to do. At Cusco Vibe, we firmly believe that your data privacy is very important and we already have robust security and privacy practices that go beyond the requirements of this new regulation.
INDIVIDUAL DATA SUBJECT RIGHTS: ACCESS, PORTABILITY, AND DELETION OF DATA
We are committed to helping our clients comply with the data subject rights requirements of the GDPR. Cusco Vibe processes or stores all personal data in DPA-compliant providers that have been thoroughly vetted. We store all conversations and personal data for up to 6 years, unless your account is deleted. In which case, we delete all data in accordance with our Terms of Service and Privacy Policy, but we will not keep it for more than 60 days.
We are aware that if you work with EU clients, you need to be able to provide them with the ability to access, update, retrieve, and delete personal data. We have been set up as self-service from the start and have always given you access to your data and your clients’ data. Our customer service team is here to answer any questions you may have about working with the API.
The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from which we collect Personal Information, and the third parties with whom we share it, which we have explained above.
We are also required to communicate information about the rights California residents have under California law. You may exercise the following rights:
If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us.
We do not sell the personal information of our users.
For more information about these rights, please contact us.
CalOPPA requires us to disclose the categories of personal information we collect and how we use it, the categories of sources from which we collect personal information, and the third parties with whom we share it, which we have explained above.
CalOPPA users have the following rights:
If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us.
We do not sell the personal information of our users.
For more information about these rights, please contact us.
